In our hurried, "what have you done for me lately" lives, saying "thank you", just isn't common practice anymore. Yet, it's absolutely foundational for leadership. Obviously, it's not simply the words but the expression of gratitude that makes a difference. To grasp this leadership tip, it's important to view this not simply as a technique for manipulating others but rather to consider how this is essentially biblical in spirit -
1. Saying "thank you" is a recognition that those who help us or work with us are "eikons" - bearers of the image of God, not simply "resources" to get the job done.
2. Saying "thank you" is one way we show honor and express care to others. "Outdo one another in showing honor" Romans 12: 10
3. Saying "thank you" to others just overflows from a grateful heart to God. If you're grateful for God's help through the common means of your colleagues and co-workers, saying "thank you" will come naturally
When I've done this consistently, I find some curious responses besides the typical "you're welcome". Some will say "I was just doing my job". Others go to great lengths to explain how what they did was "no big deal" . Regardless of their response, most are just wonderfully encouraged and strengthened to take on their next challenge.
What do you think? How does it make you feel when someone appreciates what you do? Why wouldn't we make it a regular practice in our lives?